Chief Experience Officer (CXO) - The Select Group
Jeff Zirker is Chief Experience Officer (CXO) at The Select Group, a Technical Services Firm that provides Contract, Contract-to-Hire, Perm and Managed Service solutions to a wide range of customers. As CXO, Jeff is responsible for ensuring TSG’s customers, consultants and employees have the best experience possible as The Select Group aims to impact lives, one positive experience at a time. TSG places exceptional talent within our customer environments through a local and national recruiting capability, and was recently nominated as Cisco Systems’ Supplier of the Year and Quality Supplier of the Year.
Prior to joining TSG, Jeff served as Senior Director, Technical Services (Americas) at Cisco Systems. Jeff was responsible for all customer-facing technical support delivery, provided by a permanent and contingent workforce of almost 2000 people. Jeff has seen first-hand the challenges and successes of a talent acquisition strategy trying to keep up with emerging trends, competition for talent, and customer demands.
Jeff is a Certified Customer Experience Executive (CCXE) and has earned a LEAD Certificate in corporate innovation from the Stanford Graduate School of Business.